FAQ
Frequently asked questions
The questions direct selling business owners ask us most often. If you cannot find your answer, contact our team through any channel.
About OMC
Who is OMC?
OMC is Online Marketing Communication Co., Ltd., a Thai software company registered in 2009 with its office in Nonthaburi. We develop MLM Software by OMC for direct selling businesses.
What kinds of businesses has the system been built for?
The system is designed for direct selling businesses that sell through member networks, such as supplements, cosmetics, health products and distributor networks. Ask about examples close to your business during a demo.
Where is the team, and how can we contact you?
Our team is in Nonthaburi, Thailand. Contact us by phone on +66 99 109 5544, on LINE at omc54, or by email at sale@omc.co.th.
About the system
Which compensation plans does the system support?
Several are configurable, including Binary, Unilevel, Matrix and Hybrid. Board and Stair Step are available as a custom configuration, so ask our team and share your plan document.
How far can the system be customised?
Plans, points, products and permissions are configured in the system. Conditions or screens that are not in the core system can be developed within the project scope.
Can members use it on their phones?
Yes. The member back office works in mobile browsers, so members can check their team, points and bonuses.
How secure is the data?
Staff permissions are set per menu, members only see their own data and team, and changes to important data are logged for review. Server and backup arrangements are agreed for each project.
Getting started and pricing
What is the starting price?
It depends on your compensation plan, modules, customisation and data migration. Request a quote on the pricing page.
How long does it take to go live?
It depends on the scope. A system configured from the core takes less time than custom development. Our team shares a project plan once requirements are agreed.
Can you migrate data from our existing system?
Yes. Our team reviews the format of your existing data, then plans the migration of members, genealogy and balances, with testing before go-live.
Do we need OCPB registration before using the system?
In Thailand, registering a direct selling business with the OCPB is the operating company's legal responsibility and does not depend on the system you use. See our OCPB guide for an introduction.
After go-live
Is there a support team after launch?
Yes. You can report issues by phone, LINE or email. The type of support and system improvements are agreed in each project's contract.
Can we change our compensation plan later?
Yes. Adjusting conditions the system supports is done in the settings; changing the plan's structure may need additional development and testing before use.
Want to see the system before you decide?
Book a demo with the OMC team and talk through your compensation plan at the same time.